Your follow up method is great. Very personable. Leaves an impression.
Ewing & Associates Sotheby's International Realty
23647 Calabasas Road
April 25, 2013
Dear Mr. Ewing,
We recently purchased the property located at 24307 Little Valley Road in Hidden Hills through your office, and we feel it necessary to bring to your attention the outstanding work done by your agent, Nona Green.
We own many real estate properties, so we have been subjected to many real estate transactions. However, this is our first "rural" property. It was also our first flawless and pleasant transaction!
Because this contract involved our personal residence, the details were of particular importance to us. We certainly were in the best of hands with Nona Green. Her years of experience and skill were evident each step of the way. Her attention to detail was remarkable. Since this property is comprised of several buildings, including equestrian facilities, it was critical that our agent be competent in numerous areas. Nona is.
Again and again, Nona brought important matters to our attention. All issues were addressed in a professional, proactive manner. Nona presented her ideas in person to the seller and spent countless hours making sure each "i" was dotted and each "t" was crossed.
It would be hard to find an agent as dedicated to her clients as Nona was to us. Furthermore, she was a team player who brought buyers and sellers into agreement resulting in an amicable "win-win" for both sides.
Her selfless commitment to her clients is something we have not seen in previous real estate transactions. She truly treated us as if we were family. Again and again, she went beyond the call and saved us from what may have been very difficult circumstances. I honestly feel that if we had purchased this property without her expertise, we would have found ourselves in a dire situation.
Clearly, the purpose of this correspondence is to alert you to the fact that you have a top notch "rock star" in your office, and to thank you for providing such an agent to us. We will not consider another agent for future transactions (unless Nona recommends we do so)!
Dr. and Mrs. David and Julie Freeman
24307 Little Valley Road
Hidden Hills, CA 91302
This is by way of introduction to Nona Green, Real Estate Broker.
Nona has been involved in several transactions with me over the past decade and has always shown a level of professionalism and knowledge that stands out. She recently brought the buyers for my Old Agoura property during a most difficult time in the marketplace.
I have consulted with her regarding the nuances of obtaining city and county approvals on various levels. Her advice has always been reliable and most helpful. She has a realistic understanding of the real estate “landscape” and how to navigate through the challenges each transaction undoubtedly will bring.
I would not hesitate to recommend Nona as a real estate professional in any transaction.
Stephen A. Edwards, Esq.
Over the past year my family and I have been extremely fortunate to get to know Nona Green. Not only has she proven to be extremely professional at her job, she has brought real warmth and caring to what often times can be a nerve wracking and exhausting experience. Her uncanny eye for value, her knowledge of the business and the local area and her honesty have proven to be invaluable to us. In short, working with her has been a delight.
My wife and I can't recommend Nona more highly. Please feel free to contact either myself or my wife Nancy if you have any questions.
Nona Green is a great Real Estate Agent. Her website is fantastic, it's a great way to show your house to potential buyers. She has a reserve of quality buyers. Nona is overflowing with knowledge when it comes to the Old Agoura area. We would definitely use her as our listing agent in the Agoura area.
Eva Spiwak and Wayne Gilbert
TO: Francis Lewis, Manager
Coldwell Banker Residential Brokerage
Dear Frances Lewis,
Hello. My wife Vivian and I are recent clients of Nona Green and her very capable Assistant, Lisa Cataldo. I spoke briefly on the phone with you on a conference call after you and Nona had a meeting with a rather difficult prospective buyer of our former property in Old Agoura.
Nona Green, as I'm sure you know, is quite an exceptional Realtor and I readily recommend her to neighbors and friends, etc.
I would like to focus this letter on Lisa Cataldo, whom I have come to really admire and appreciate. Lisa is much more than an assistant. She has shown me through her daily efforts, that she is the kind of person who makes you feel like she really cares about you as a person. Lisa is always pleasant and courteous and she always follows through with the task and gets the job done. If she says she will take care of something she always comes through, or points you in the right direction.
I'm writing this letter because I have worked for several years in Customer Service with Southern California Edison and I believe its important to recognize people who day in and day out do their work and often never get recognized.
I know that Lisa is also a licensed Realtor with Coldwell Banker. I'm sure with her attitude and skills she will continue to contribute greatly to her own success as well as that of Coldwell Banker.
Very Truly Yours,
Thank you for your efforts in helping Mike and I secure a buyer for our Old Agoura home. I just wanted you to know how sincerely grateful we are to you for everything.
These are difficult times. We appreciate the way you took control and successfully led us through a short sale of the property. Through your efforts and understanding, the house was sold and the debt was relieved.
You did a terrific job on many fronts; relentless in your negotiations with the bank, finding multiple qualified buyers and getting the best offer possible. You kept us informed throughout the process. Your calm, confident composure was very reassuring to us. You were extremely patient with us, explained every issue we encountered, and always had a solution to overcome obstacles. Nona, we will be eternally grateful to you for your help, hard work, and the successful outcome you negotiated on our behalf.
Mike and Peggy Biddison
TO: Irma Haldane, Manager
Coldwell Banker Residential Brokerage
Dear Ms. Haldane
I recently sold my home in Malibu Canyon and couldn't be more pleased with my Coldwell Banker representative. Nona Green went beyond all my expectations of what I thought a Real Estate Agent could do.
I needed to sell my home after my wife passed away, my son was accidentally crippled and I was having health problems of my own. Nona Green efficiently and delicately handled every detail: from orchestrating repairs that needed to be done in order to get top dollar for my home, to finding temporary care for my horse. I had to rely on Nona to keep everything together at a very emotional time of my life.
Needless to say, everything went without a hitch from my perspective, as Nona dealt with any problems immediately and before they could escalate. I don't think an agent with less experience could have masterfully kept my stress level to a minimum.
Mark Levinson, Esq.
I am interested in potentially listing an Old Agoura lot with you. You actually had this lot listed about 5 years ago. I don't think we have met, but I do get regular communications from you and you come highly recommended from several individuals. I currently have the lot listed, however it is set to expire soon. I am now considering changing listing agents in order to expedite the sale. You clearly have excellent knowledge of Old Agoura and I think that will be a tremendous advantage in selling the property.
Please feel free to call or email me.
Thanks very much,
Thanks for your hard work and great negotiating on Lewis! Let's do another deal together soon!
I just wanted to thank you for the letter you mailed to us asking questions to gather more information and data to get to know us and our goals and objectives better. I am very impressed with how you gather information to find that perfect property and I wanted to thank you for our expertise, kind energy and help. Very impressive, Nona. Very impressive
We wanted you to know that we have decided to hold off on our search on properties at the moment. We have decided to move to Arizona next summer after much discussion and debate. We realize it would be in our best interest to stay put and rent until that time.
If plans change we will most definitely contact you and will most definitely go to you to purchase horse property. You have impressed us greatly Nona. Just as we continued to dialogue about our life's goals, we realized that the Arizona path is truly where my heart yearns to be. So for now, we will table the horse property search.
Your letter and contact information will be filed and saved. We will pass along oyur name and number to anyone we meet wanting to purchase horse property in the future.
Have a lovely day Nona. Thank you again for all your help.
I would like to take this opportunity to personally thank you for your support of the Old Agoura Homeowners Association Scholarship Fund. Every year you donate so generously to the Horse Play Day with your time and money. You quietly helped at the Play Day wherever you saw something that needed to be done. Whether it was picking up after horses, holding gates, or cheering someone on, you took your time to do it with a smile on your face. I hope you realize the positive impact you are making in our neighborhood.
As you know, we rely strictly on fund raising events and donations. Your contribution will add to the Old Agoura Homeowners Association Scholarship Fund. All the money earned from Horse Play Days and individual contributions will forever impact a graduating high school senior that was involved in 4H. They will be awarded a dollar amount based on their accomplishments in community service and in the 4H organization. They will understand that the people of their community that watched them grow are supporting their choice to continue their education and become a future leader. I know our trails will cross again soon. Until then, I hope they are happy.
OAHA Scholorship Comittee
Reyes Adobe Days
Horse Play Day
We so greatly appreciated all of your assistance with the real estate paperwork. Thank you and your partner Lisa for making yourselves so readily available to us.
Chrissy & Frank
When I win the lottery I’m calling Nona to buy my ranch!
To Whom it May Concern:
Please consider this letter an official endorsement and recommendation of Nona Green, Real Estate Agent and REO Specialist.
As Branch Manager/Vice-President for ARCS Mortgage, Inc, for nearly 10 years, I have had the pleasure of working with Nona on several transactions. Her abilities as an agent are great. She is diligent, energetic, knowledgeable, and professional.
Many of our transactions together involved first time buyers and/or government (FHA/VA) financing. Nona has always been very resourceful and a master at problem solving. She has always put her clients needs first whether representing a buyer, seller, or ARCS Mortgage for our REO's.
It's wonderful when one professional, such as you, can combine with another to create a successful transaction. Working with you on the purchase of Bardell Drive, your follow through during this endeavor was extremely helpful, enabling a smooth escrow. Your hard work and professionalism are sincerely appreciated.
In this industry it's refreshing to work with someone of your caliber. Please don't hesitate to contact me in the future if I may be of assistance to you in any way.
The very best of success with your business!
Agoura Office Manager
RE/MAX OTB Estates
TO: Countrywide REO Agent Network
To Whom It May Concern:
In my 20 years of experience I have met too few Realtors with Nona Green's abilities. I encourage you to add Nona to our list of preferred Realtors as a listing agent for our REO's. Since I met Nona she has referred many clients to me. In this year alone I have closed over $3,500,000 in purchase and refinance loans. All of Nona's referrals have been top notch borrowers. Clients are drawn to Nona because it is easy to see that she cares about them. Nona has always been a complete professional, one that knows how to do her job and one that has a support team available for any unexpected hurdle that may pop up. I know she has what it takes and I would be very happy to see that she is given an opportunity to be added to our list. Unlike other Realtors that just want our listings, Nona has been a business partner of mine and a Countrywide, prior to the recent turn in the Real Estate market. I hope you will reach out to Nona and add her to our list.
Thank you and best regards,
Home Loan Consltant
Countrywide Home Loans
We would like to thank you for the excellent service you provided to us in the purchase of our new home in Old Agoura.
When we decided to look for a new home and fell in love with the charm of Old Agoura, we knew that we had to find a local expert to guide our search. Your knowledge of the area proved to be invaluable when it came to dealing with the city, the septic system and the sewer upgrade process. We also felt very fortunate having you guide us through the difficult negotiation process of this sale; your advice was always sound and very helpful.
A huge chunk of buying a home involves signing documents, and even in that area, you and your friendly assistant, Lisa, improved the process. Because you had digitized much of the paperwork, we were able to complete nearly all of the laborious documentation signing from our own home, drastically cutting down on the time and cost involved in buying a home in a different city.
This was a big move for us in many ways, but your guidance and expertise have made it as easy as possible. We are thrilled with our new home, and glad to have chosen you to represent us in the purchase.
Rafael and Erin Shachory
Nona was professional, all business and always was straight to the point. She knows more about real estate in Old Agoura than all of the other brokers. That is why we chose her to sell our house and that is why I would go to her again and again.
Nona was helpful and professional during the sale of my home in Agoura Hills in 2011. She was timely in her responsiveness and I would recommend her services. user0623305
Nona is a very dedicated and knowledgeable real estate professional. Because of her expertise, we were able to buy our dream house in Old Agoura. Today's real estate environment is so difficult and demanding and deals get lost. I'm thankful that Nona was on my team! I don't think that we would have closed this dream house without her efforts! user4558974
Nona Green is very knowledgeable in her area of expertise in horse properties in the conejo valley. Her familiarity with the area and the available properties was very helpful in the home purchase experience. She was always responsive and accessible and willing to provide help when needed. Her negotiation skills and ideas were very useful in the often difficult escrow process. Her wide network of tradespeople and business people was helpful in negotiating the extremely stressful process of finding an appropriate property and surviving the escrow period.
Nona was amazingly dedicated and attentive in helping me buy my first home. She was always one step ahead of the game and has become a true friend. She also gave me an awesome house warming gift!
Very knowledgable and hard working agent. I can recommend highly without reservation.